Waiting on emergency roadside assistance is stressful and we are sure anyone in that position would want a technician to get to the scene as soon as possible. With services like ours, getting help has never been easier and faster.
However, what does really happen behind the scenes when you request roadside assistance help? Let’s find out!!
A Lot Happens When You Fill Our Online Form
When you fill out our online roadside assistance form you might be thinking that we are just creating a file for you and processing a payment. However, a lot more than that happens. By providing us with the type of assistance needed, your location and your car make and model we are able to instantly match you with the closest available emergency roadside assistance vehicle in real time.
Our customers have reported wait times being cut by more than half when compared to call in services and roadside assistance memberships.
Although many of us like to talk over the phone with a person and explain more about the issue, that only delays the process of getting people out there to actually help you.
Tracking Help on the Way Makes the Experience Less Stressful
After you are immediately matched with one of our technicians, you will be able to track the status of your emergency roadside assistance call in real time. You will be able to see where they are, how far they are from you and how to reach out should you communicate an update on your situation.
Waiting in traffic in a car that won’t move or work is never pleasant but hopefully that makes it a little bit better for you.
Our Technicians Will Carry the Right Equipment for Your Vehicle
The form you fill at the beginning of your roadside assistance request will make sure that our drivers will have all the equipment needed to get you back on the road safely. It is a very efficient system that leaves little room for error.
Additionally, you won’t have any hidden fees. By paying prior to the service, you will always know what emergency roadside assistance will cost you.